However it turns out that AH has created its own market niche, and competition between the two chains does not appear to be harmful. “There’s very little cannibalism,” said Delhaize CEO Xavier Piesvaux, explaining that the two chains together have the whole market covered.
The growth of both chains is more likely to be bad news for Colruyt, the market leader. According to consumer organisation Test-Aankoop, Colruyt’s prices are lower when there is an Albert Heijn in the local area – with AH forcing Colruyt to lower its prices. The more AH stores there are, the more widespread that effect will be, to the detriment of Colruyt’s margins.
To make matters worse, because Colruyt has a far more extensive network, one single AH store could have an effect on several branches of Colruyt.
The market is also now preparing itself for another Dutch arrival – the cost-cutting Jumbo chain, which though described by Piesvaux as a “non-event,” will nonetheless make its effect felt on chains like Aldi and Lidl, as well as Colruyt. Analysts argue Ahold-Delhaize will also be forced to react, with whatever knock-on effect that has.
Finally, Ahold-Delhaize intends to introduce pick-up points for its increasingly popular online shopping subsidiary Bol.com in Delhaize stores, in the expectation that buyers who come in to pick up packages will stay to do their shopping.