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Of the estimated 8,000 dead in the town of Srebrenica, roughly 1,000 are still awaiting identification. “A thousand families are waiting on our phone call,” she says. There is an urgency in her voice, an acute awareness of the emotional pressure on families who have spent decades hoping for news of the missing. To find a lost son, father, brother, husband is to rescue the dead from the anonymity into which the killers cast them.